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ARRANGE A VIDEOCALL WITH ONE OF OUR TEAM

AGENT or EXPERT LEVEL depending on your particular case

In each one of the service section you will find a list of matters covered either by AGENT or EXPERT level.

 Avoid to pay for an Expert advice for small or non-specialized questions.

CHOOSE THE TIME FOR THE SERVICE

Just opt with the hours/time that you consider appropriate to your case (40m-1 H minimum), just clicking 1, 2, 3, etc of service in the service selection widget.

CHOOSE YOUR PREFERABLE TIME FOR THE SERVICE

Inside the Working hours (Mo-Fr 9:00-16:00 H) you may indicate the preferable time for the meeting. 

CONFIRMATION OF APPOINTMENT IN LESS THAN 24 H

Once received your application for Videocall, you will receive a confirmation from our team with an appointment with our specialists, in an interval of 48 hours / Agents or 2 weeks Experts.

VIDEOMEETING ASSISTANCE SERVICE IS NOT TAX OR LEGAL ADVICE/REPORT

This difference is important. What our team is offering you is a legal/tax information or opinion about your case, or about general aspects of a determinate matter, but not as a “Legal Advice” or “Legal Report”.

The aim of this service is to provide rapid and economic guide on a determinate case or general information about how to proceed in an individual matter by professionals and experts.

The reason of this is because, in order to provide a formal “legal” or “tax advice” might demand the time and the study of our professionals which cannot be offered in a short time as provided with this service.

Users will be provided of relevant and specific information about a particular case, in order to:

  • To have a better understanding of a determinate process, case or fact
  • To have a second opinion about a particular case
  • To detect the steps to follow for a determinate process

So, as result of the meeting cannot be used as a “legal” or “tax advice” with third parties.

Once received the information about your case, you may demand our professionals to get a legal or tax report on it as an extra service, or to get the proper tax or legal service. This will be considered and out of this Online/Videomeeting assistance service.

Our team is free to accept or to deny requests for extra services out of the Online/Videomeeting service, and this will be confirmed in written via email in less than 48 H.

In case our team accepts to provide extra service, a formal proposal of service will be prepared for acceptance, as a separate service from the Online/Videomeeting assistance service, and the price for the Online/Videomeeting already paid will not be used as part of the price to pay for the new service offered.

WHEN CONTRACTING THIS SERVICE YOU ACCEPT

  • That you know that the information received will not be considered as a legal or tax advice or report
  • That you will be provided with general information or information adapted to your particular case
  • That, depending of the case, our professional may require more than the time contracted to provide the information requested
  • That providing previous documentation or information about a case is not a guaranty that our professionals might understand better the case, or even to read it as this might imply the consumption of the time initially contracted.
  • In case of URGENT cases, please indicate it in the formular. Our team will be rapid to attend your case, but we cannot be responsible of eventual delays of reaction
  • You do not may record neither reproduction of the meeting viewing.

You are authorized to take notes of the meeting, but you have not rights to record, reproduce or distribution. In case you record the meeting or in some way distributed or published to third parties, you may be responsible of privacy, reproduction rights with our company with claiming on more than 200.000 EUR.

  • You may demand to the professional in charge a transposition or resume of the meeting in written, but our team is free to accept, refuse, or to demand for an extra cost for this service.

In case our team accepts to send a written resume of the meeting, this will still be considered as a “information request”, and in no way will it be considered as a “legal” or “tax” advice/report.

That written resume cannot be reproduced, nor use it with third parties, and will be penalized by our company in the same way and manner as explained above this section.